Privacy Policy
1. Introduction
At fixtheredringofdeath.com, we are committed to safeguarding the privacy and personal data of all our users. This Privacy Policy sets out the principles and practices we follow to ensure that your information is handled securely, transparently, and in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). As a privacy-first organization, we recognize the importance of maintaining your trust and are fully dedicated to protecting your rights and freedoms in the digital environment.
2. Scope of Policy and Data Controller
This Privacy Policy applies to all personal data collected through fixtheredringofdeath.com, including through interactions via our website, customer support, and transactions.
For purposes of the GDPR, the Data Controller responsible for your personal data is Fix the Red Ring of Death, operating via fixtheredringofdeath.com. All data processing activities managed under this policy are governed by the Data Controller and any third-party processors working on our behalf.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a) Usage Data
Includes information about your interactions with our website, such as pages visited, browser type and version, operating system, IP address, referral source, session times, and user behavior on site.
b) Account Data
Includes identifying and contact information provided during account registration or purchase, including full name, email address, billing/shipping address, and telephone number.
c) Profile Data
Includes information about your preferences, browsing history, order history, saved products, settings, and behavioral interactions with the site.
d) Communication Data
Includes any information shared with us as part of customer support, general inquiries, complaint submissions, chat interactions, or when submitting feedback.
e) Technical Data
Includes device identifiers, operating environment, system settings, browser configurations, and error logs collected during your use of fixtheredringofdeath.com.
f) Transaction Data
Includes information necessary to fulfill purchases and services, such as payment processing details, order contents, delivery records, and financial transaction logs.
g) Preference Data
Includes records of your communication preferences, email subscription status, consent for marketing communications, interest indicators, and advertising opt-outs.
4. Legal Bases for Processing
We rely on one or more of the following legal grounds when processing your personal data:
– Performance of a Contract: When processing is necessary to fulfill our obligations to you, such as executing orders or providing requested services.
– Consent: When you have given consent to specific types of data processing, such as receiving marketing communications.
– Legitimate Interests: When it is in our legitimate interest to do so, such as to improve site security or enhance user experiences, and when such interests are not overridden by your rights.
– Legal Obligation: When necessary to comply with applicable laws, regulations, or legal processes.
5. Your Rights
Under applicable data protection regulations, you have the following rights regarding your personal data:
– Right of Access: To request confirmation of the personal data we process and receive a copy.
– Right to Rectification: To request corrections to inaccurate or incomplete personal information.
– Right to Erasure: To request the deletion of your data where legally permitted.
– Right to Restriction: To request the limitation of data processing under specific circumstances.
– Right to Data Portability: To receive a machine-readable copy of your data and transmit it to another controller.
– Right to Object: To object to certain types of processing, including direct marketing and profiling.
– Right Not to Be Subject to Automated Processing: To avoid decisions based solely on automated processing that significantly affect you.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We implement a wide array of technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or disclosure, including but not limited to:
– Industry-standard TLS/SSL encryption for data transmission
– Role-based access controls for personnel
– Regular backups and audit logging
– Staff training on data protection and privacy awareness
– Secure storage and processing environments with controlled access
7. International Transfers
Where personal data is transferred outside of the European Economic Area (EEA) or other jurisdictions with strong privacy protections, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) approved by the European Commission, adequacy decisions, or other legally compliant mechanisms. We endeavor to ensure that your data remains subject to an adequate level of protection regardless of where it is processed.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected:
– Usage Data: 12 months
– Account and Profile Data: Retained for the duration of the account and up to 2 years after last interaction
– Communication Data: 24 months
– Technical and Transaction Data: Retained for tax, audit, and compliance purposes for up to 7 years
– Preference Data: Until consent is withdrawn or updated by user
After the retention period, your data is securely deleted or anonymized.
9. Cookie Policy
fixtheredringofdeath.com uses cookies and similar technologies to enhance the website’s performance, ensure functionality, and provide analytics and insights. Cookies may be categorized as:
– Essential Cookies: Necessary for core functionality, such as authentication and security.
– Functional Cookies: Enhance user experience and preferences.
– Analytics Cookies: Help us analyze user behavior to improve usability and performance.
– Performance Cookies: Measure website responsiveness and loading metrics.
For a detailed description of each cookie we use and their purpose, visit our Cookie Settings page available on the footer of fixtheredringofdeath.com.
10. Cookie Management and Compliance
Users may control cookie settings via their browser or through the built-in consent tool on our website. We honor the “Do Not Sell My Personal Information” requests as provided under the CCPA and provide granular controls compliant with GDPR requirements. Users may withdraw or change consent at any time without affecting the lawfulness of processing based on prior consent.
11. Protections for Children
Our website is not directed toward individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a child has provided us with personal data, we will take immediate steps to delete such information from our systems.
12. Updates to This Privacy Policy
We reserve the right to update, amend, or revise this Privacy Policy from time to time to align with legal, operational, or technological changes. When changes occur, we will notify users through appropriate channels, which may include banners, pop-ups, or direct email notifications when legally required.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
We are committed to ensuring full compliance with GDPR, CCPA, and all applicable data protection laws. Your privacy matters to us, and we encourage you to reach out with any privacy-related concerns.